STANDARD TERMS AND CONDITIONS
Terms and Conditions
Welcome to mkACE Management Consultancy! These Terms and Conditions ("T&Cs") govern the relationship between you ("the Client") and mkACE Management Consultancy ("we," "us," or "our") regarding the subscription and use of our services. By subscribing to any of our services, you agree to abide by these T&Cs.
1. General Terms
1.1. Scope: These T&Cs apply to all services offered by mkACE Management Consultancy, including but not limited to: - Accounting Outsourcing - Remote Employee Solutions - Freelancers and Gigs Support Plan - SME Growth Plan (covering VAT registration, corporate tax registration, VAT return filing, CT return filing, and other accounting services).
1.2. Agreement: By subscribing to our services, you accept these T&Cs, which form a binding agreement between you and us.
2. Services and Subscription Plans
2.1. Service Levels: Services vary based on the subscription plan selected. Detailed descriptions of each plan, including services covered and their limitations, can be found on the product detail pages.
2.2. Remote Employee and Analysis Services: Some plans include remote employee capabilities, which may or may not include analytical support based on the specific plan selected. Check your chosen plan for details.
2.3. VAT and Corporate Tax Registration: For SME Growth Plans, we provide VAT and Corporate Tax Registration services, subject to local jurisdiction requirements.
3. Pricing and Payment Terms
3.1. Billing Cycle: Depending on the selected subscription, billing occurs either monthly or annually. Annual subscriptions are generally offered at a discounted rate.
3.2. Payment Methods: We accept payment by credit/debit card and other online payment systems as stated on our website.
3.3. Auto-Renewal: Subscriptions will automatically renew at the end of each billing cycle unless canceled by the Client in accordance with these T&Cs.
4. Cancellations and Refunds
4.1. Cancellation Policy: Clients may cancel their subscription at any time through their account settings. Cancellations will take effect at the end of the current billing cycle.
4.2. Refunds: No refunds are provided for partial months or unused services unless explicitly stated.
5. Client Responsibilities
5.1. Information Accuracy: The Client must provide accurate information necessary to perform our services. We are not responsible for delays or issues arising from incomplete or inaccurate information.
5.2. Compliance: Clients are responsible for ensuring their compliance with any legal or regulatory requirements applicable to them in their jurisdiction.
6. Limitation of Liability
6.1. General: Our liability for any claim arising from our services is limited to the amount paid by the Client for that service in the 12 months preceding the claim. 6.2.
6.2. Tax Agent
It is specifically addressed and understood that the AI Tax Consultant is not a replacement of a Tax Agent. It’s an AI based bot which has been extensively trained to provide accurate answers, but it is known that such models may make mistakes.
7. Modifications to Terms and Services
7.1. Changes to T&Cs: We reserve the right to amend these T&Cs at any time. Changes will be posted on our website, and continued use of the service implies acceptance of the updated T&Cs.
7.2. Service Adjustments: We may modify, suspend, or discontinue any service with prior notice to ensure compliance or improve service offerings.
8. Privacy and Data Protection
8.1. Data Collection: We collect data as necessary to perform services. By using our services, the Client consents to our collection, storage, and use of data as per our Privacy Policy.
8.2. Data Security: We implement industry-standard measures to secure Client data and ensure confidentiality.
9. Governing Law and Dispute Resolution
9.1. Governing Law: This agreement is governed by the laws of Dubai.
9.2. Dispute Resolution: In the event of a dispute, both parties agree to seek resolution through negotiation. If unresolved, disputes will be referred to Dubai Courts in UAE.
10. Contact Information
For questions regarding these T&Cs, please contact us at:
- Email: info@mkace.ae